At Farooq Arts, we follow a no refund policy. However, we do offer exchanges under specific conditions.
Eligibility for Exchange
● Exchanges are accepted for items that are defective, damaged, or if the wrong product was delivered.
● Exchange for a different color is possible, subject to availability.
● Items must be exchanged within 7 days of purchase.
● Products must be unused, with original tags and packaging intact.
How to Initiate an Exchange
● Contact us via WhatsApp or email at farooqartsofficial@gmail.com, along with your order number.
● Mention the reason for the exchange and your preferred replacement color, if applicable.
● Once approved, we’ll guide you with the next steps for returning the item.
Please Note
● Sale items are not eligible for exchange.
● Exchanges are subject to stock availability.
Thank you for choosing Farooq Arts.